Return and Exchange Policy
We apologize that your Mackenzie Maddison original wasn’t to your liking. In the event that a return needs to take place, please e-mail Mackenzie at firstname.lastname@example.org. In the e-mail, please state your order number and the reason for your return. You have 7 days to return your swim wear from the date it was received. Merchandise can be returned only if it has not been worn, washed and/or damaged.
Once your request has been processed, you will be refunded in full. Mackenzie Maddison does not refund the original shipping charges.
Mackenzie Maddison is not responsible for the costs incurred for shipping returned merchandise.
Need to do an exchange? No problem. Let us know the reason via e-mail and we will get back to you. Mackenzie Maddison does not cover the cost of the shipping for exchanges. However, we will cover the costs incurred for shipping back a new, exchanged product.
Please send returns/exchanges to:
603 -1008 Cambie Street
Vancouver, BC V6B 6J7
All sale items are final sale.